As the Founder of an agency I have never had the appetite to be tough, imposing and reprimanding to my team. I believe, more often than not, you can win all your wars and battles with love, warmth and kindness. I call it hashtag#SRKLeadership 😎
I have always found being kind and encouraging to people yield better results. And, most importantly, it yields better relationships too. You don’t have to be mean to get people to do something. Kind words are more powerful.
P.S. – There will be times when you will have to be tough/harsh/cold. Switch to this mode when you can clearly see that’s the only way out. But otherwise by and large try playing your game with love, warmth and kindness. Trust me you will love it and your team will love it all the more.